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Job Description
Elaborate the annual communication plan and its corresponding budget;
§ Maintain relationships with various public and private media;
§ Collect complaints of internal services on needs of public in terms of institution’s information;
§ Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media;
§ Develop communication methods and tools to be used;
§ Collect, compile and analyze the results of investigations and complaints received in the suggestions’ box and identify key ideas;
§ Collect and process information from users on their expectations, satisfactions, and type of disputes with the institution;
§ Provide advice and recommendations to improve the image and quality of the services delivered by the institution;
§ Write speeches, messages and press releases from the institution;
§ Organize interviews regarding the institution;
§ Cover hearings and press conference of the institution; and organize radio and television programs to disseminate the results of these events;
§ Write articles to be published in newspapers on the achievements of the institution;
§ Make regular critical analysis of publications in the media (national and international) about the institution and produce summarized technical notes for managers;
§ Take minutes of management meetings and communicate them to the staff;
§ Supervise the translation of key documents to be communicated to all staff;
§ Prepare and submit activity report to the immediate supervisor;
Perform any other task assigned his/her supervisor related to his/her responsibilities
Minimum Qualifications
- Bachelor’s Degree in Communication
0 Year of relevant experience
- Bachelor’s Degree in Journalism
0 Year of relevant experience
- Bachelor’s Degree in Public Relations
0 Year of relevant experience
- Bachelor’s Degree in Media
0 Year of relevant experience
- Degree in any other field with a relevant professional experience in communication, media and/or public relations
3 Years of relevant experience
Competency and Key Technical Skills
- Integrity
- Strong critical thinking skills and excellent problem solving skills.
- Inclusiveness
- Accountability
- Communication
- Teamwork
- Client/citizen focus
- Professionalism
- Commitment to continuous learning
- Resource management skills
- Analytical skills
- Problem solving skills
- Decision making skills
- Time management skills
- Risk management skills
- Results oriented
- Digital literacy skills
- Verbal, non-verbal and written communication skills
- Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
- Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences
- Ability to develop and implement communications initiatives using appropriate tools and channels;
- Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including Swahili) is an added advantage.
- Creative thinking skills and solution-oriented attitude;
- Ability to convey ideas clearly and concisely;
- Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
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