Imyanya 2 y’akazi yaba CASHIER/ TELLER muri Muganga SACCO (Deadline:26/08/2022 at 6:00 PM)

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MUGANGA SACCO is a Saving and Credit Cooperative for health sector staff in Rwanda. Its primary objective is to improve members’ socio-economic conditions and promote access to finance.

Muganga SACCO wishes to recruit the competent and self-driven staff on the position of Cashier/Teller on permanent basis regardless the gender, and other kind of discriminations.


Position: Cashier/ Teller

Number of needed staff: Two

Employment period: Open-ended period (Full-time)

Working place: Muganga SACCO Main Branch


Reporting to Chief Cashier, Teller position exists for performing the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.


  • Providing guidance, support and transactional services to customers;
  • Cash and sorting checks;
  • Accepting payments from new and existing customers;
  • Counting and disbursing cash for deposits and withdrawals;
  • Making deposits and withdrawals;
  • Filing deposit and credit slips and other paperwork;
  • Maintaining several accounts records (e.g. journal,);
  • Maintaining a thorough record of the transactions held daily in the bank, from a check being cashed to a loan being taken out;
  • Managing correspondence and balance accounts;
  • Balance cash drawer in accordance with Muganga SACCO procedures and regulations including periodic batching of cashed checks;
  • Assist in ordering, receiving, verifying, and distributing cash;
  • Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line;
  • Providing additional products including Cashier’s Checks, Personal Money Orders;
  • Maintains the highest level of confidentiality with all information obtained;
  • Promotes the Muganga SACCO’s products and services;
  • Represent the Muganga SACCO in a manner that maintains and expands positive relations with all customers, potential customers and co-workers;
  • Maintaining detailed records on the transactions executed daily;


  • Compliance with Muganga SACCO policies, procedures and regulations;
  • Detailed records on the transactions executed daily;
  • Payments reports;
  • File of deposit and credit slips and other paperwork.


  • Outstanding interpersonal and communication skills;
  • Outstanding attention to detail and high levels of thoroughness;
  • Strong math skills: Ability of adding, subtracting, multiplying and dividing in a timely manner; ability of counting and managing large amounts of money; and capacity of preparing daily balance;
  • Familiar with retail banking regulations and teller roles and responsibilities relating to each;
  • Very proficient in computers, smartphones, tablets and their operating systems, software and other technologies;
  • High levels of honesty, discretion and integrity, being trustworthy enough to manage sensitive/confidential information;
  • Exceptionally resourceful with an extensive knowledge of standard office practices, procedures and equipment.


  • Bachelor’s degree in accounting, business administration or in finance;
  • At least 1 year of experience as Cashier, Receptionist or Customer Care Officer. Having experience in financial sector is advantage;
  • To be between 25 and 35 years’ old.


Interested candidates should submit soft copies of the motivation letter, CV and copy of required degree, other important documents and Maximum of 3 persons of professional references addressed electronically to the Director General, Muganga SACCO Head Office, 1st floor of Silverback Mall, latest 26/08/2022 at 6:00 PM on the following email address:

Questions/clarifications may be requested by email to the following email address:

Kindly note that only shortlisted candidates will be contacted for the exam and interview.

Done at Kigali, on 12/08/2022

Muganga SACCO Management

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